Downtime may cause substantial losses to your business. Reduce this risk with a Service Agreement that includes a full package of benefits:

One trip included at the client's headquarters, every month. Additional travel is provided for a fee. Optionally, you can choose the option without travel included, with interventions at Sedona headquarters or, for a fee, at the beneficiary's headquarters. It is invoiced for a period of at least 6 months in the case of the variant with travel included and for a period of 12 months in the case of the variant without travel.

Travel time:
Standard version: maximum the next working day
Optional variant: maximum 2 hours
Telephone support
Working hours: Monday - Friday 9:00 - 18:00.
Free repair and configuration labor.
Extracting the fiscal memory when closing or changing the working point, in case of failure or filling of the fiscal memory.
Delivery of rolls of paper, regardless of quantity.
Repairs at the customer's premises, when possible.
Extraction of monthly tax reports.
Legislative information.

The contract meets the legislative requirements regarding the notification of the service unit and regarding the purchase of paper rolls.

Available for fiscal devices installed in Bucharest, Ilfov County and Constanta County.

When paying 5 months in advance, the 6th is free.

When paying 10 months in advance, two are free.